Agency: U.S. Citizenship and Immigration Services (USCIS)
Prime Contractor: Wildflower International, LTD
OEM Partner: Kodak Alaris
Project Type: Multi-site Capture Software Upgrade and Implementation
Scope: 131 scanning clients across 5 USCIS service centers
Delivery: Hybrid remote + onsite installation, configuration, and training
Products & Technologies:
Region:
Nationwide implementation — California, Nebraska, Texas, Virginia, and Vermont USCIS Service Centers.
USCIS relied on outdated local capture software that limited scalability, centralized control, and visibility across its five national service centers processing millions of immigration records.
Wildflower International led the nationwide upgrade to Kodak Capture Pro Network Edition, coordinating OEM services, remote and onsite installations, full job migration, and staff training for 131 scanning clients across five sites.
USCIS gained a centralized, secure, and analytics-enabled capture environment that unified all service centers under one system. The modernization delivered faster workflows, improved data integrity, zero downtime, and measurable increases in efficiency and reporting accuracy.
The U.S. Citizenship and Immigration Services (USCIS) manages millions of paper-based records that are essential to immigration adjudication, citizenship verification, and national security.
To sustain accuracy and throughput across its service centers, USCIS required a modern, centralized capture environment capable of high-volume image processing, job control, and system-wide reporting.
The legacy Kodak Capture Pro Local Processing Option (LPO) installation no longer supported the scalability and centralized management the agency needed.
USCIS turned to Wildflower International, a trusted federal IT provider, to lead the upgrade to Kodak Capture Pro Network Edition (NE)—a robust, secure, and centrally administered document capture solution.
As the prime contractor, Wildflower International coordinated all project logistics, compliance, and contractual oversight, ensuring seamless communication between USCIS, Kodak Alaris, and multiple service centers nationwide.
Kodak Alaris technical representatives, working under Wildflower’s program management, provided the design, installation, configuration, and training services for the new Capture Pro Network Edition environment.
Deployment Sites
Total Implementation: 131 scanning clients across 5 states
Wildflower oversaw all installation, migration, and training milestones to ensure zero operational downtime and strict compliance with USCIS IT and security policies.
Key Implementation Steps
Wildflower’s coordination allowed Kodak Alaris engineers to deliver both remote and onsite services efficiently within normal business hours, ensuring compliance with USCIS operational continuity requirements.
The modernization project successfully delivered a centralized, secure, and scalable capture environment, providing measurable improvements in data management and reporting:
Centralized Administration
Enhanced Productivity
Improved Data Integrity
Operational Efficiency
End-User Empowerment
The new Capture Pro Network Edition environment now supports real-time job tracking, usage analytics, and operator reporting—helping USCIS maintain visibility into daily document processing and performance metrics.
Wildflower International’s management of this nationwide modernization demonstrates the firm’s expertise in executing complex IT infrastructure projects under federal compliance requirements.
Through its OEM partnership network and disciplined contract performance, Wildflower ensures:
Key Outcomes:
Our team of ITES-4H experts will walk you through every step of the process.
